Customer Support

EU-US Data Privacy Framework Compliance

Canon Medical Informatics, Inc. complies with the EU-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Canon Medical Informatics, Inc. has certified to the Department of Commerce that it adheres to the Data Privacy Framework Principles.

To learn more about the EU-US Data Privacy Framework program, and to view our certification, please visit https://www.dataprivacyframework.gov/. You can view our certification at https://www.dataprivacyframework.gov/list.

Canon Medical Informatics, Inc. is subject to investigatory and enforcement powers of the U.S. Federal Trade Commission.

Canon Medical Informatics, Inc. has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Data Privacy Framework complaints concerning human resources data transferred from the EU in the context of the employment relationship.

EU Persons may have the option to select binding arbitration under Annex I of the Data Privacy Framework program for the resolution of your complaint under certain circumstances. For further information, please see the Data Privacy Framework website. Tolearn more about the Data Privacy Framework, go to https://www.dataprivacyframework.gov/.

Recourse Mechanism

In compliance with the Data Privacy Framework program, Canon Medical Informatics, Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Data Privacy Framework policy should first contact Canon Medical Informatics, Inc. data protection contacts.