About Us
Contact Us
Let us know how we can help.
When you choose Canon Medical as your partner, you become a member of our family. We’re her for you to answer any questions you may have. here are the ways you can reach us – just pick the option that works best for you.
Customer Support
Including assistance with software, hardware, troubleshooting, and opening support tickets.
VISIT MYVITREA CUSTOMER PORTAL
Email: support@mi.medical.canon
Call: +1.952.487.9519
Product Inquiries
Including questions about our enterprise imaging and advanced visualization solutions.
Call: +1.952.487.9500
Customer Support
- Worldwide
+1 952.487.9519
support@mi.medical.canon - United States
+1 800.208.3005
support@mi.medical.canon - Asia
+86.40000.84825
asiasupport@vitalimages.com - Europe, Middle East and Africa
General +31 318 583 450 - Australia*
+61 2 7202 0782 - Austria*
0800-005906 - Belgium*
0800-48591 - France*
0805638194 - Germany*
0800-7237754 - Ireland*
1800-937556 - Netherlands*
+31 318 583 450 - Russia*
8-10-8002-3685011 - Switzerland*
0800-102555 - United Kingdom*
0800-3763590 - *In-country dialing only
Licensing
For licensing inquiries, please email us at license@mi.medical.canon.
Coordinated product Vulnerability Reporting
To report a potential security vulnerability or issue with our products, please visit this page.
Customer Support
- North America
Jeremy Rollie
jeremy.rollie@mi.medical.canon
+1.952.487.9505 - Europe
Rene Witkamp
rene.witkamp@mi.medical.canon
+31 622 571-629.
FAQ: Get answers to questions we hear most often.
- How do I find what version I am using?
- How do I get an upgrade?
- How do I access the MyVitrea Customer Portal?
- What is the most up-to-date end of life information?
- Who do I contact if I’m having issues with current software?
- How can my facility utilize Vitrea® to its maximum potential?
- How do I sign up for education classes?
- Can I get a tutorial or is there a free learning academy?
- Is Vitrea® compatible with other software at my facility?
Canon Medical Healthcare IT Corporate Headquarters
5850 Opus Parkway, Suite 300
Minnetonka, Minnesota 55343
U.S.A.
+1.952.487.9500
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