Support and Services

Nurses looking at a chart together.

Learning When You Need It

Give your team options when it comes to education and training. Whether it’s in our education center, at your facility, or online – our team of experts is here to provide customers with a variety of learning opportunities. Take advantage of dozens of educational content, interactive tools, and downloadable guides to keep you and your team on the cutting-edge with our software.

Canon Medical education services IT users on a computer.

Learning Opportunities

Get the most out of your training with opportunities designed to fit your schedule.

MyVitrea logo with graphic background.

MyVitrea Customer Portal

Unlimited access to our on-demand training resources. Customized learning to fit your schedule and style, with access to clinical resources including workflow guides, videos, user guides, and more.

Access MyVitrea

Education Services, person typing on keyboard.

Classroom Learning

Our hands-on classroom environment and course modules reinforce our standardized learning methodology, with review of image acquisition, protocol assignment, case analysis and image distribution.


Education Services, nurses working on computer.

Onsite Training

Build your team’s knowledge with on-site training options, focused on the fundamentals of our Vitrea software. Customized and focused training programs fit your team’s unique needs, taught at your location.


User working within the Vitrea software on laptop.

Vitrea How-to Demonstrations

Gain access to our library of educational and instructional videos, covering common questions on our segmentation tools and protocols, and showing you the latest in Vitrea AV.


Education services quick tips image.

Quick Tips

A downloadable quick tips document for customers with the latest version of Vitrea AV. You’ll find frequently asked questions and common scenarios when compared to previous versions.


Start Using Your Education Credits Today

When you purchase software from Canon Medical, you receive education units per the terms of your purchase. Your maintenance and support agreement may include additional, automatically renewing education units. You may purchase more units any time you need them.

Schedule time with our education services manager to build a proactive plan to get the most out of your education credits.

Learning Opportunity Location Days Units
Customer Portal Resources Including Workflow Videos* Customer Portal N/A Unlimited
Classroom Learning Classroom, Minnetonka MN 3 2
Include Travel to Classroom N/A N/A 2
Onsite Training Your Facility 2, 3 or 4 6, 9 or 12
Onsite Training With Five Laptop Add-On Your Facility N/A 3
Web Training via Teams or WebEx Remote Up to 4 consecutive hours 1
Live Webinars** Online N/A Complementary


* Available to customers with a Maintenance and Support agreement at no additional charge.
** Webinars are held Fridays 1:00-2:30 p.m. CST and are subject to change or cancellation. Attendees must pre-register for each webinar. Visit the Webinars page for the current schedule and registration links.

Visit Us at these Upcoming Events Date Location
SIIM Annual Meeting Jun 27-29, 2024 National Harbor, MD